Internet Connection Service Terms of Use (OA)
・Provision of Internet connectivity (including relay authentication) via non-authenticating APs, etc.
- Section I. General Provisions
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- Article 1. Applicability of Terms
- NTT Broadband Platform, Inc. (hereinafter referred to as the "Company") hereby sets forth these Internet Connection Service Terms of Use (OA) (hereinafter referred to as the "Terms") through which the Company will provide services for Internet connectivity with roaming support and services for relaying authentication requests to federations that provide public wireless LAN roaming (hereinafter collectively referred to as the "Services") to subscribers.
- Article 2. Scope of and Changes to these Terms
- These Terms apply to the Company and to subscribers in conjunction with the use of the Services.
- 2. Upon concluding a usage agreement as provided for in "Article 6. Conclusion of Usage Agreement", the Company and the subscriber will bear the obligation to comply with these Terms.
- 3. The Company may make changes to these Terms in accordance with procedures set forth by the Company.
- Article 3. Governing Law
- The laws of Japan will apply to the establishment, validity, fulfillment, and interpretation of these Terms.
- Article 4. Court of Jurisdiction
- In the event of a dispute arising between a subscriber and the Company in conjunction with the Services, both parties will endeavor to resolve said dispute through discussions conducted in good faith.
- 2. If said dispute cannot be resolved through discussions in accordance with the preceding Paragraph, the Tokyo District Court or the Tokyo Summary Court will serve as the court of exclusive original jurisdiction.
- Section 2. Conclusion, etc. of Usage Agreement
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- Article 5. Consent with these Terms
- Any party that uses the Services must consent to these Terms.
- Article 6. Conclusion of Usage Agreement
- Usage of the Services is enabled through services that support roaming (see Appendix). A usage agreement for the Services is deemed to have been concluded upon the establishment of a connection. At the time that said Services usage agreement is concluded, the subscriber will be deemed to have consented to these Terms.
- 2. The Company may verify whether a connection has been made via automated means such as a bot. In the event that the connection has been verified to have been made via such automated means, the Company may revoke the Services usage agreement.
- Article 7. Conditions for Use
- A subscriber will, at the subscriber's own responsibility and expense, prepare communication equipment, software, and other items necessary for use of the Services.
- Article 8. Restrictions on the Assignment of Rights
- A subscriber may not assign any rights to receive provision of the Services to a third party.
- Article 9. Termination of Services Usage Agreement
- When a user has disconnected from wireless base station equipment involved in the Services and a period of time set for said equipment has subsequently elapsed without the user reconnecting, the Services usage agreement will naturally terminate with no provision of notice by the Company.
- 2. Upon termination of the Services usage agreement, the user will be required to again conclude a usage agreement as provided for in Article 6 in order to use the Services.
- Section 3. Services
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- Article 10. Services Provided
- The Company will provide the Services to subscribers in accordance with these Terms, within the scope stipulated herein. In cases in which separate provisions or other terms and conditions presented by the Company or third parties (hereinafter referred to as "Other Terms, etc.") apply to use of the Services, subscribers will consent to and comply with said Other Terms in addition to these Terms.
- 2. The Company may change the content of the Services in whole or in part, regardless of reason, without prior notice to subscribers.
- 3. The Company may suspend or discontinue the Services, regardless of reason, without prior notice to subscribers.
- 4. In cases provided for in Paragraphs 2 and 3 of this Article, the Company will bear no liability for any damages incurred by subscribers or third parties.
- Article 10-2. Recording and Retention of Wi-Fi Logs and Provision of Statistical Information
- The Company and local public bodies, enterprises, or other entities that prepare environments for provision of the Services (hereinafter referred to as "Area Owners" and, collectively with the Company, as "the Company, etc.") may, in accordance with guidelines separately established by the Company, record and use operational log data generated in the course of provision of the Services, including MAC addresses of terminals used by subscribers to the Services, destination access points, and connection times (hereinafter referred to collectively as "Wi-Fi Logs").
- 2. The Company, etc. may create anonymized information based on Wi-Fi Logs and may provide said data to third parties in accordance with the Act on the Protection of Personal Information and other relevant laws, regulations, and guidelines, as well as in accordance with guidelines separately set forth by the Company.
- 3. The Company, etc. may create sufficiently anonymized data from Wi-Fi Logs and may provide said data to third parties in accordance with the Location Information Privacy Report guidelines of the Ministry of Internal Affairs and Communications and other relevant guidelines, as well as in accordance with guidelines separately set forth by the Company.
- 4. A subscriber to the Services may, through procedures set forth in the Company's Privacy Policy, issue a request to the Company to cease the use by the Company, etc. of anonymized information and sufficiently anonymized data in Wi-Fi Logs.
- 5. In the handling of Wi-Fi Logs pursuant to this Article, the Company may retain Wi-Fi Logs recorded by the Company for a length of time exceeding six months.
- Article 11. Use of Information Provided by Third Parties
- Subscribers provide consent to the effect that all responsibility for the use of information provided by third parties resides with said information providers, and provide consent to the effect that the Company is not a contractual party to said transactions or information provision.
- Article 12. Assurances Concerning the Content of Information Provided by Third Parties
- The Company makes no assurances regarding goods or services provided by third parties and makes no assurances regarding the completeness, accuracy, reliability, or usability of information provided by third parties.
- 2. In the event of any disputes arising between a subscriber and a third-party provider of information in connection with the use by the subscriber of information provided by the third party, the Company will bear no liability and will bear no costs or liability for compensation for damages.
- Section 4. Usage Fees
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- Article 13. Usage Fees, etc.
- The Services will be provided free of charge.
- Section 5. Obligations, etc. of Subscribers
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- Article 14. Prohibited Matters
- In the use of the Services, a subscriber must not engage in any of the following acts:
- (1) Acts that infringe or may infringe the copyrights or other rights of third parties or of the Company
- (2) Acts that infringe or may infringe the property or privacy of third parties or of the Company
- (3) Other acts that inflict or may inflict disadvantage or damage on third parties or on the Company
- (4) Acts that defame or slander third parties or the Company
- (5) Acts that are, or that the Company determines may be, contrary to public order and morals (including obscenity, prostitution, violence, cruelty, and abuse), or acts that provide information contrary to public order and morals to third parties
- (6) Criminal acts, or acts that are or may be connected thereto
- (7) Election campaigning or acts similar thereto, regardless of whether during an election period
- (8) Acts related to the sex industry or to religious proselytizing activities
- (9) Acts that resell, lease, or otherwise make use of the Services for commercial purposes
- (10) Acts that establish or solicit participation in pyramid schemes
- (11) Acts that send to third parties or to the Company mass-distributed advertisements, promotions, solicitations, fraudulent information, or email messages that cause or may cause discomfort (harassing email)
- (12) Acts that interfere with email reception by third parties or by the Company, or acts that request the forwarding of chain email including chain letters and hoaxes under the disguise of goodwill, or responses to such requests
- (13) Acts that allow a third party to use the Services through the subscriber's status as a subscriber, or that impersonate a third party in order to use the Services
- (14) Acts that alter or delete information of the Company or of third parties that is accessible through the Services
- (15) Acts that use or provide computer viruses or other harmful programs via or in connection with the Services
- (16) Acts that cause inconvenience or disadvantage to third parties or to the Company, acts that may interfere with the Services, or acts that obstruct the operation of the Services
- (17) Acts that use the Services in a manner that causes significant interference with the use of the Services by parties that directly or indirectly use the Services
- (18) Acts that violate or may violate laws or regulations
- (19) Other acts that the Company deems inappropriate
- Article 15. Principle of Self-Responsibility
- In the event that the Company or a third party has incurred damages due to acts by a subscriber that fall under "Article 14. Prohibited Matters", the subscriber will bear all legal liability, including liability for damages, even after losing status as a subscriber and will not cause inconvenience to the Company.
- 2. In the event that a subscriber has incurred any damages or bears any legal liability in connection with information or files uploaded or downloaded using the Services, the subscriber will bear responsibility for handling said matters and will not make any claims against or cause inconvenience to the Company.
- Article 16. Ownership
- All programs, software, services, procedures, trademarks, trade names, services provided by third parties, and technologies incidental thereto that constitute the Services belong to the Company or to the respective providers.
- Article 17. Copyright
- A subscriber may not, by any means, use any information or files provided through the Services beyond the scope of reproduction permitted under copyright law for the subscriber's private use, without obtaining the approval of the rights holders.
- 2. A subscriber may not, by any means, allow a third party to use or publicly disclose any information or files provided through the Services without obtaining the approval of the rights holders.
- 3. In the event of a dispute arising from violation of the provisions of this Article, the subscriber will, at the subscriber's own responsibility and expense, resolve the dispute and will hold the Company blameless in all cases and will not inflict any damage on the Company.
- Section 6. Obligations, etc. of the Company
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- Article 18. Protection of User Information
- Personal information pertaining to subscribers that has been obtained by the Company in the course of subscribers' use of the Services will be handled appropriately in accordance with the Company's Privacy Policy.
・Privacy Policy of the Company: https://www.ntt-bp.net/info/privacy.html - 2. The Company will use personal information obtained in connection with the Services for the purposes noted below. In addition to these Terms, the Company sets forth its Privacy Policy and, for each of the services that the Company provides, sets forth terms and conditions concerning the handling of personal information in line with the content, etc. of said services. In the event that any such terms and conditions contain provisions that differ from those of these Terms, the provisions of these Terms will prevail.
- (1) To provide information concerning the Services and their use, via email
- (2) To provide the Services to subscribers
- (3) To respond to inquiries from subscribers concerning the Services
- (4) To improve the Services
- (5) To conduct surveys concerning the Services and to send information concerning new services provided by the Company
- (6) To provide information to Area Owners or to third parties approved by Area Owners (hereinafter collectively referred to as "Area Owners, etc." in this Article)
- 3. When providing personal information to Area Owners, etc. in accordance with Item 6 of the preceding Paragraph, the Company will post the names of the Area Owners, etc. and the purposes of use on the Company's website. For information on the purposes of use of personal information and policies on the handling thereof by Area Owners, etc., see the privacy policies of the Area Owners, etc.
- Article 19. Suspension or Revocation of Subscriber Status
- In the event that any of the following items applies to a subscriber, the Company may immediately suspend or revoke the subscriber status of the subscriber without prior notice:
- (1) The subscriber has engaged in any act that corresponds to the items prohibited under "Article 14. Prohibited Matters".
- (2) The subscriber has interfered with the operation of the Services, regardless of means.
- (3) The subscriber has violated these Terms.
- (4) The Company has otherwise deemed the subscriber to be inappropriate.
- Article 20. Suspension or Interruption of the Services
- The Company may suspend or interrupt the operation of the Services in cases corresponding to the following:
- (1) When performing regular or emergency maintenance or construction of systems for the Services, or when unavoidable due to failure of the Company's systems, etc.
- (2) When normal provision of the Services has become impossible due to war, riot, disturbance, labor dispute, earthquake, volcanic eruption, flood, tsunami, fire, power outage, or other emergency
- (3) When required by regulations or the of government authority, or when other telecommunications carriers have suspended or interrupted the provision of services
- (4) Other cases in which the Company has determined that temporary interruption is necessary for the operation of the Services
- 2. When the Company suspends or interrupts the Services in accordance with the provisions of the preceding Paragraph, the Company will provide prior notice thereof, except in cases of emergency or unavoidable circumstances.
- 3. The Company will bear no liability for any damages incurred by subscribers or third parties as a result of the suspension or interruption of the Services in accordance with this Article.
- Article 21. Deletion of Information, Restrictions on Communications, etc.
- In the event that a subscriber has engaged in acts set forth in the items of "Article 14. Prohibited Matters", has violated these Terms, or has failed to comply with the Company's notices or guidance, or in other cases deemed necessary by the Company, the Company may enact any of the following measures or any combination thereof:
- (1) The Company may limit the bandwidth allocated to communications by the subscriber via means of communication prescribed by the Company, in cases including when the Company has deemed such action to be necessary for the operation of the Services.
- (2) The Company may temporarily suspend the use of the Services by the subscriber or may cancel the usage agreement.
- 2. For all subscribers, the Company may restrict access (via filtering, etc.) to illegal sites, sites that are contrary to public order and morals, or sites that the Company deems undesirable for use by minors from the standpoint of the protection of minors.
- 3. The Company bears no obligation to enact the measures set forth in Paragraphs 1 and 2 of this Article, and will bear no liability for any damages incurred by subscribers or third parties arising from the Company enacting or not enacting such measures.
- Section 7. Compensation for Damages, etc.
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- Article 22. Limitations on Liability
- The Company bears no obligation to provide the Services to subscribers without interruption. In cases in which the Services were not provided to a subscriber for any reason, the Company will bear no liability for any damages incurred by the subscriber as a result.
- Article 23. Disclaimers
- The Company will bear no liability for any damages incurred by a subscriber in connection with the provision of the Services.
- 2. The provisions of Paragraph 1 of this Article will not apply in cases of intentional or gross negligence on the part of the Company.
- 3. The Company makes no assurances regarding the content of the Services or the completeness, accuracy, reliability, or usability of information, etc. obtained by subscribers through the Services.
- 4. The Company makes no assurances concerning the operation of any devices or software used by subscribers.
- 5. The Company will bear no liability for any disputes arising between subscribers and third parties as a result of subscribers' use of the Services.
Supplementary Provisions
These Terms will enter into effect on February 16, 2026.
Copyright (c) NTT Broadband Platform, Inc. All Rights Reserved.
- Appendix
- List of services that support roaming with the Services
- ・Services that support OpenRoaming operated by the Wireless Broadband Alliance (WBA)
- ・Services that support roaming with Cityroam
- ・Services that support roaming with eduroam JP
